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  • How far is the hotel from Jomo Kenyatta International Airport?
  • 18km. Very early in the morning it will take you 20 minutes, but during peak hours, one would need to give an allowance of at least one hour.

  • What modes of payments can I use at the hotel?
  • a. Cash (Euros, Pounds and American Dollars)

    b. Credit cards (VISA, MASTERCARD and AMEX)

  • Where is the hotel located?
  • The hotel is located in Nairobi’s shopping and central business district with easy access to CBD attractions, International Organizations, Financial Institutions including the Nairobi Stock Exchange, government ministries and historical attractions.

  • What recreational activities are available?
  • Swimming. The hotel has a heated swimming pool

    Modern state of the art health club with a sauna and steam bath.

    Manicure, pedicure, Massage

    Yoga & aerobic classes

    Are there any ATM machines?

    Yes there are ATM machines just a stone’s throw away from the hotel. There is KCB ATM machine as well as BARCLAYS ATM machine right opposite the hotel.

  • Can I change money at the reception?
  • Yes. You may change Euros, American Dollars and Pounds to Kenya Shillings but we do not change Kenya Shillings to any of the listed foreign currencies though we have many forex bureaus around the hotel that can change Shillings to dollars, pounds and Euros.

  • Are Master Card and Vis Cards accepted?
  • Yes they are.

  • Do you have a loyalty card?
  • Yes. It’s called the Sarova Zawadi program which is in 3 tiers. Ruby, Emerald and Diamond where you get to earn points if you pay your bills directly. You also get to earn other benefits as well.