Sarova zawadi

MEMBERSHIP TIER LEVELS AND BENEFITS

Ruby card –Entry level. Card valid for 3years

Your status as a member of Sarova Zawadi Loyalty Club exemplifies your importance to us, and gives you assurance that you will be treated as a loyal guest of Sarova.
Enrollment is free to the Sarova Zawadi Loyalty program, one can join by signing up online on the Sarova Zawadi website or by filling in the registration from directly at any Sarova establishment.
For this level you will be entitled to the following benefits:

• Earn points at Sarova Hotels, Resorts and Game Lodges. For every 100Kshs spend you earn 1 Point.
• Enjoy benefits at various partner outlets throughout Kenya.
• Exclusive member offers and promotions
• Free High Speed Internet in the room
• Preferred partners offers

Emerald card

As an Emerald member, during each of your stay or even just a visit you may enjoy the best of hospitality and fabulous benefits. Once you have accumulated 3500 points in one calendar year, you will be automatically upgraded to the Emerald level. As an Emerald member you become our exclusive guest with extra benefits and special privileges.
For this tier you will be entitled to the following benefits:

• Earn points at Sarova Hotels, Resorts and Game Lodges. For every 100Kshs spend you earn 1 Point.
• Enjoy benefits at various partner outlets throughout Kenya.
• Exclusive member offers and promotions
• Preferred partners offers
• Exclusive member rates
• Welcome amenity in the room
• Early check in at 10am*
• Late Check-out at 1pm*
• Free High Speed Internet in the room
• Dedicated customer care desk
• Free Night Rewards on points accumulation
• One (1) hour complimentary voucher for Tulia Swedish Massage once a year**
• Surprise ½ kg complimentary cake when member is in house during his/her birthday Month**

Diamond card

As a Sarova Zawadi Diamond member you are at the highest tier and our Top VIP. In order to achieve this tier a member has to earn 7000 points and above in one calendar year. Belonging to this top tier not only makes you one of our most loyal guests, it also makes you extremely important to us.
With the Diamond membership you will be entitled to the following benefits and privileges:

• Earn points at Sarova Hotels, Resorts and Game Lodges. For every 100Kshs. Spend you earn 1 point.
• Enjoy benefits at various partner outlets throughout Kenya.
• Exclusive member offers and promotions
• Exclusive member rates
• Preferred partners offers
• Designated check in desk
• Dedicated Customer Care desk
• Priority waitlist
• Pre-registration before check in.
• Express in room check in*
• Early Check-in at 9am*
• Extended late Check –out at 3pm*
• 48 hours guaranteed room availability*
• Special discount offers for Accommodation, Dining and Spa.
• 2 VIP amenities in room upon check –in (fruits and wine)
• Special welcome gift (Sarova souvenir gift) as selected by property.
• Upgrade to a category higher than paid room.*
• Complimentary local Newspaper in room in City Hotels only.
• Free stay for registered spouse in City Hotels on Bed & Breakfast basis if booked directly with Zawadi office or Sarova Reservations.
• Special room discounts of 10% if booking directly with Zawadi office or Sarova Reservations
• Free Night Rewards on points accumulation
• No Blackout dates for Reward Nights, guarantee only applies to free nights in Standard rooms and excludes peak season.
• Free High Speed Internet in the room
• Surprise ½ kg complimentary cake when member is in house during his/her birthday Month*
• One (1) complimentary weekend night stay for 2 valid on the second night on a special Zawadi weekend rate once a year **
• One complimentary free access to 1902 Club Lounge at Sarova Stanley for the first stay only**
• One (1) hour complimentary voucher for Tulia Swedish Massage once a year**
• Two (2) complimentary laundry vouchers on 2 items once a year.**
• One (1) complimentary drink voucher during stay for the member only**

*Subject to availability
** Not applicable on Festive seasons/ Not Accruable nor Transferrable