SAROVA STANLEY? AN AWARD WINING HERITAGE
The World Luxury Hotel Awards is positioned as the pinnacle of achievement for luxury hotels worldwide. The Awards account for 50 categories in the luxury hotel industry and include amongst others Luxury Private Island Resorts, Casino Hotels, City Hotels, and Lodges. This prestigious award comes barely a month after being recognized yet again as Kenya’s Leading Hotel at the first ever Africa Gala dinner in Kenya, of the 20th World Travel Awards 2013.
The ceremony was held at Safari Park Hotel & Casino on Wednesday the 16th of October, 2013. Tagged ‘the Oscars of the travel industry’ by the Wall Street Journal, the World Travel Awards acknowledge, reward and celebrate excellence across all sectors of the global tourism and travel industry. This year’s Grand Final was attended by more than 500 people from 37 countries, including some of the biggest names in the global tourism industry.
Winners of both hospitality awards are purely judged on service delivery and effective management voted for by International tour operators, travel agents and hotel guests who get the opportunity to cast their valuable votes annually, making the process fair and unbiased. All votes are then vetted and inspected by a group of industry experts. Issues such as customer relations, creativity, quality of service, standards, guest satisfaction, product innovation and business acumen are considered.
“This is a great honor, to be recognized as Best Luxury Historical Hotel Award as well as Kenya’s leading Hotel, especially when you look at the stiff competition prevalent in today’s luxury market,” said David Gachuru, Sarova Stanley’s General Manager. “There is a shortage of beautifully designed or luxuriously-appointed hotels, and hence the themeing of the entire hotel as a heritage hotel that is rich with Kenyan and British History has put SAROVA STANLEY on the map for every visitor to Kenya. But we aim to go beyond the ‘hardware’ of our facilities, to welcome our guests with a unique experience firmly grounded in the warm hospitality, dedicated yet discreet service, and friendliness of our ‘software’, our people.” “I would like to congratulate our team for the great achievement and we are very delighted with this recognition. We will continue to serve for the luxury market, and keep our focus on delivering refreshing African hospitality and to create unforgettable memories for our guests.”
Author: admin
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